Last updated: August 30, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to SMART ENERGY SCHEME, 68/72 York St, South Melbourne VIC 3205, Australia.
• For the purpose of the GDPR, the Company is the Data Controller.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country refers to: Victoria, Australia
• Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Facebook Fan Page is a public profile named Smart Energy Scheme specifically created by the Company on the Facebook social network, accessible from https://www.facebook.com/SmartEnergyScheme/
• Personal Data is any information that relates to an identified or identifiable individual.
• For the purposes for GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company.
• Third-party Social Media Service refers to any website or social network website through which a User can log in or create an account to use the Service.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to Smart Energy Scheme, accessible from https://get.smartenergyscheme.com.au/eligibility/
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (IP address), browser type, browser version, pages visited, time and date of visit, time spent on pages, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. The technologies we use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device.
• Flash Cookies. Certain features may use local stored objects to collect and store information.
• Web Beacons. Certain sections of our Service and emails may contain small electronic files known as web beacons.

Cookies can be "Persistent" or "Session" Cookies. We use both for the following purposes:

• Necessary / Essential Cookies: These Cookies are essential to provide You with services available through the Website.
• Cookies Policy / Notice Acceptance Cookies: Identify if users have accepted the use of cookies.
• Functionality Cookies: Allow us to remember choices You make.
• Tracking and Performance Cookies: Used to track information about traffic to the Website.
• Targeting and Advertising Cookies: Track your browsing habits to enable Us to show advertising which is more likely to be of interest to You.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service.
• To manage Your Account as a registered user.
• For the performance of a contract for purchased products or services.
• To contact You by email, telephone, SMS, or other means.
• To provide You with news, offers, and general information about goods, services, and events.
• To manage Your requests to Us.
• To deliver targeted advertising to You.
• For business transfers such as mergers or acquisitions.
• For other purposes such as data analysis, usage trends, or improving our Service.

Sharing of Personal Data

• With Service Providers to analyze the use of our Service or display ads.
• For business transfers, such as mergers or acquisitions.
• With affiliates or business partners.
• With other users through public areas or social media.
• With Your consent for any other purpose.

Retention of Your Personal Data

The Company will retain Your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy.

Transfer of Your Personal Data

Your information may be transferred to computers outside of Your jurisdiction. The Company will take reasonable steps to ensure security and compliance.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger or acquisition, Your Personal Data may be transferred.

Law Enforcement

The Company may disclose Your Personal Data if required by law.

Other Legal Requirements

The Company may disclose Your data in good faith to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate wrongdoing
• Protect the safety of users or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but no method of transmission over the Internet is 100% secure.

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. They process data in accordance with their Privacy Policies.

Analytics

• Google Analytics: For more information visit https://policies.google.com/privacy
• Facebook: For more information visit https://www.facebook.com/business/learn/facebook-ads-pixel

Advertising

• Google AdSense & DoubleClick Cookie: More info at http://www.google.com/ads/preferences/
• Facebook: See https://www.facebook.com/about/privacy/previous

Behavioral Remarketing

The Company uses remarketing services such as Google Ads, AdRoll, and Facebook.

• Google Ads (AdWords): http://www.google.com/settings/ads
• AdRoll: https://www.nextroll.com/privacy
• Facebook: https://www.facebook.com/about/privacy/previous

Usage, Performance, and Miscellaneous

Google Places: For more info see https://www.google.com/intl/en/policies/privacy/

GDPR Privacy

Your Rights under the GDPR

The Company undertakes to respect Your rights under GDPR, including:

• Request access to Your Personal Data
• Request correction of inaccurate data
• Object to processing of Your data
• Request erasure of Your data
• Request data transfer
• Withdraw Your consent

You may exercise these rights by contacting Us. You also have the right to complain to a Data Protection Authority.

Facebook Fan Page

Data Controller for the Facebook Fan Page

The Company is the Data Controller of Your Personal Data collected while using the Service. The Company and Facebook are Joint Controllers for the Facebook Fan Page at https://www.facebook.com/SmartEnergyScheme/.

For more details, see Facebook’s Privacy Policy at https://www.facebook.com/policy.php.

Facebook Insights

We use Facebook Insights to obtain anonymized statistical data about users. For more information, see https://www.facebook.com/full_data_use_policy.

Children’s Privacy

Our Service does not address anyone under the age of 13. If We become aware that We have collected Personal Data from anyone under 13 without parental consent, We remove it.

Links to Other Websites

Our Service may contain links to other websites not operated by Us. We advise reviewing their Privacy Policies before use.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By phone: 1300 013 832